AI customer service that gets the request done.
LeoAI, the assistant we built and run, tracks parcels, changes orders and handles returns. We set it up in your store, or build the same thing around your own systems.
- Fixed price before we start
- A reply within one working day
- You own everything we build
What AI customer service takes care of
Order tracking
It checks the order status in your store and the parcel with the courier in real time.
Changes and cancellations
It changes the delivery address or cancels an order while it hasn't shipped.
Returns and exchanges
It walks the customer through the return and records the request.
Product advice
It recommends products from your range, with price and stock information.
What LeoAI has done so far
- customer conversations
- 8,400+
- needed no person
- 94%
- came in outside working hours
- ~50%
- of support work saved
- 560+ hours
Source: leoai.hu. Hours saved assumes an average of four minutes of human handling per conversation.
Who AI customer service is for
- Most of your questions are the same ten.
- Customers write when nobody is at work.
- You run Shopify, UNAS, Shoprenter or WooCommerce, or your own system with an API.
- Peak season means hiring temporary staff.
A fixed plan, from brief to launch
Brief
A short call about where the time goes. Within a few days you get a written plan with scope, timeline and a fixed price.
Design
You approve how it works and how it looks before we write any code.
Build
We build it on a modern stack and review progress with you every week.
Run
We host it, watch it and keep improving it after launch, with a plain-English report every month.
What does AI customer service cost?
For webshops, LeoAI starts with its own free demo at leoai.hu. We price custom assistants like any other project, at a fixed price agreed before we start.
- Which systems it connects to
- Which actions it may take alone
- How many languages it answers in
Questions about AI customer service
Will customers know they are talking to AI?
Yes. It appears as an AI assistant, which EU rules expect too. When it can't help, it hands the conversation to your team.
What happens when it doesn't know the answer?
If it isn't sure enough, it collects the customer's details and passes the case to you. You can read back every conversation.
Which systems does it work with?
LeoAI works with Shopify, UNAS, Shoprenter and WooCommerce stores. For other systems we build the connection wherever one is possible.
More services
Which job would you hand off first?
Write a few lines about what's eating your team's time. One of us will reply within one working day, and you'll have a number within a few days, with no obligation.
- Fixed price before we start
- A reply within one working day
- You own everything we build
Prefer email? [email protected]
Or call us: +36 20 249 3860